Tech Support Scam
Fake technical support to steal money or access computers.
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Cómo funciona esta estafa
Pop-up appears claiming virus detected, or scammer calls claiming to be Microsoft
Convinces victim to grant remote access to fix the problem
Installs malware, steals data, or charges hundreds for fake repairs
Cómo protegerse
- ✓ Tech companies dont cold call
- ✓ Never give remote access to strangers
- ✓ Close pop-ups with Task Manager
- ✓ Call official support only
Preguntas frecuentes
How do tech support scams work?
Scammers contact victims through pop-up warnings, phone calls, or emails claiming their computer has a virus. They request remote access to "fix" the problem, then either steal data, install malware, or charge hundreds of dollars for fake services.
Will Microsoft or Apple ever call me about computer problems?
No. Microsoft, Apple, and other tech companies do not make unsolicited calls about computer problems. Any such call is a scam. If you have concerns, contact the company directly using the official number from their website.
What if I already gave a scammer remote access?
Immediately disconnect from the internet, run a full antivirus scan, change all passwords from a different device, check for unauthorized software installations, monitor financial accounts, and consider having a professional examine your computer.