Preguntas Frecuentes
Sobre Utility Scam
1 What is Utility Scam?
Fake utility company threats and payment demands.
2 How does Utility Scam work?
Caller claims to be from electric/gas company with past-due balance Threatens immediate shutoff unless you pay right now Demands payment via gift cards or prepaid debit - methods utilities never use
3 How can I protect myself from Utility Scam?
Utilities send written notices before shutoff Call number on your actual bill Never pay via gift cards Verify through official channels
4 What should I do if I'm a victim of Utility Scam?
If you've been targeted by Utility Scam, stop all communication with the scammer immediately. Document all evidence including messages, transactions, and contact information. Report to local police and file a complaint with the FTC at ftc.gov/complaint. Contact your bank if any financial information was compromised.
5 How do I report Utility Scam?
Report Utility Scam to the Federal Trade Commission (FTC) at ftc.gov/complaint, your local police department, and any platforms where the scam occurred. For internet-based scams, also report to the FBI's Internet Crime Complaint Center (IC3) at ic3.gov.